The Reef Coco Beach Resort & Spa Playa del Carmen Other photo

The Reef Coco Beach Resort & Spa Playa del Carmen Amenities photo

The Reef Coco Beach Resort & Spa Playa del Carmen Exterior photo

Key details

About the Hotel

Costera Norte Mza. 7 Lte. 1 Zazil-Ha, Playa del Carmen, 77710

Next to the beach

Very good

7.5

7.6

/10

4.0

3.3

Loved by The Reef Coco Beach Resort & Spa guests

Attentive staff

Clean resort

Big pool

Amazing spa treatments

Free bikes

"Really nice resort, very good value for the price, staff was amazing, the quality of the food was higher than I would have expected of an AI resort, large pool, nice activities but not too much animation, good location to walk into the center of Playa del Carmen, they had really good wine, I lost my AirPods in the Van coming from the airport and the staff did everything they could to help me find them again, also very nice beach area, spacious rooms with balcony"

Melanie from Austria

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"We even went fishing one day with a local charter and we arranged for the chef to prepare the fish we caught for no extra charge."

TravelnTexn from United States

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"One last thing the resort is in a great spot on the beach of playa del Carmen 5min walk from 5th Ave which is a long no vehicle street where you walk and experience different restaurants, lounges, shopping centers and convenience stores."

Ricky

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Beachfront resort with exclusive Fragata Beach Club in Playa del Carmen

Accommodations & Exclusive Upgrades

The Reef Coco Beach Resort & Spa offers rooms with furnished balconies or terraces, each equipped with a king-size bed or two double beds, air conditioning, a ceiling fan, and a private bathroom with hairdryer and vanity mirror. An upgrade to the Fragata Beach Club provides guests with personalized service, gourmet seafood and beverage selections, and upscale furnishings for a more private seaside experience. The hotel also provides family rooms and connecting room options for groups requiring proximity.

Dining & Bars

Guests can choose from buffet and à la carte restaurants, including a Mexican, Italian, and Japanese (teppanyaki) venue, with the Japanese restaurant available for an extra $20 per person. A swim-up bar serves domestic cocktails, while a snack bar offers burgers, nachos, and pizzas until 2:00 AM. Specialty evenings include cook-your-own meal options and the Fragata Beach Club's gourmet dining with personalized service.

Wellness & Recreation

The on-site spa provides massages, facials, body wraps, and beauty services, with treatment rooms offering full-body massage, sauna, and hot tub access. Outdoor amenities include a main swimming pool, kids' pool, three hot tubs, and sun loungers with umbrellas along the beachfront. Recreational activities range from snorkeling, diving, and kayaking at the beach to tennis, mini golf, billiards, and table tennis on the property.

Family & Entertainment

A Kids Club with daily supervised games, treasure hunts, and face painting allows parents time to relax while children are engaged. Evening entertainment includes live music performances, karaoke, acrobat shows, and a silent disco, led by a dedicated animation team. Additional family amenities include a children's playground, babysitting services, and kids' outdoor play equipment.

Location & Nearby Attractions

The resort sits a 5-minute walk from 5th Avenue, Playa del Carmen's main shopping and dining strip, and is close to the Cozumel Island ferry terminal. Guests can reach eco-parks like Xcaret and Xel-Há within a short drive, and the hotel offers bike rentals to explore the area independently. Proximity to the PGA TOUR event golf course provides an opportunity for world-class golfing nearby.

Highlights

Location: 5-minute walk from 5th Avenue, close to Cozumel ferry

Dining: Japanese teppanyaki, swim-up bar, snack bar open until 2:00 AM

Wellness: Full-service spa with massages, facials, sauna

Family: Kids Club, children's playground, babysitting services

Activities: Snorkeling, diving, kayaking, tennis, mini golf

Exclusive Upgrade: Fragata Beach Club with gourmet dining and personalized service

“In my opinion, this beachfront property distinguishes itself with exceptionally attentive staff and meticulously maintained grounds. Its prime location allows immediate access to both the beach and the vibrancy of 5th Avenue. The resort also curates culturally rich experiences, with the Fragata Beach Club adding a layer of exclusive service.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Great

8.6/10Review score

View our interactive map

Highlights from guests

DiningFoodie Paradise

The all-inclusive package offered a great variety of dining options. The beach BBQ on Xmas was lovely.

Jack from England

Review on

Children's AmenitiesKid-Friendly Fun

The kids club offered art, crafts, and baking. The entertainment staff engaged the children daily.

Emma from Australia

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Room FeaturesBeachfront Bliss

We enjoyed complimentary wine in our room. The location is right on the beach near 5th avenue.

Carlos from Mexico

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Spa & LeisurePoolside Paradise

The pool was large and cleaned daily. Many activities around the pool.

Mei from China

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Superior Room Garden View
2 persons
315 sq. feet
1 King-size bed / 2 Double beds
Air conditioning
Balcony
room details
Superior Room Pool View
2 persons
315 sq. feet
1 King-size bed / 2 Double beds
Air conditioning
Balcony
room details
Premium Room Partial Ocean View
2 persons
315 sq. feet
1 King-size bed / 2 Double beds
Air conditioning
Balcony
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Very good

7.7/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Hairdresser
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Cycling
Tennis court
Golf course
Billiard tables
Darts
Table tennis
Fishing

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance

Dining

All inclusive
Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At The Reef Coco Beach Resort & Spa, an enticing array of dining options awaits, showcasing vibrant global flavors and inviting atmospheres. From family-friendly buffets to intimate, romantic dinners on the beach, culinary enthusiasts are treated to authentic experiences that enhance each meal.

The Reef Coco Beach Resort & Spa Playa del Carmen Restaurant photo

Samurai

Asian

Ambiance

Modern

Key Offerings

Indulge in traditional Japanese dishes and unique cook-your-own options prepared by showmen chefs. Delight in the rich flavors and artistry of Asian cuisine, all set in a stylish atmosphere.

Reservation

Recommended.

Dinner only, Tuesday to Sunday from 18:30 - 22:00.

Miramar

International

Ambiance

Family-friendly

Key Offerings

This buffet restaurant offers a variety of vegetarian and gluten-free options, perfect for families. Enjoy breakfast, lunch, and dinner in a laid-back setting, ideal for starting the day or gathering the family for a meal.

Reservation

Not needed.

Breakfast from 06:30 - 11:00, Lunch from 12:30 - 15:00, Dinner from 18:30 - 22:30, daily.

Sabor Latino

Mexican

Ambiance

Traditional

Key Offerings

Savor the vibrant tastes of Mexico in a warm, traditional setting. Signature dishes offer a delightful exploration of local flavors that reflect the heart of Mexican cuisine, perfect for evening gatherings.

Reservation

Recommended.

Dinner only, Monday to Sunday from 18:30 - 22:00.

Rosinella

Italian

Ambiance

Romantic

Key Offerings

A cozy venue for couples, Rosinella serves authentic Italian cuisine in an intimate atmosphere. Guests can relish traditional pasta and exquisite wines as they connect over a romantic dinner.

Reservation

Recommended.

Dinner only, Monday to Sunday from 18:30 - 22:00.

The Reef Coco Beach Resort & Spa Location

Costera Norte Mza. 7 Lte. 1 Zazil-Ha, Playa del Carmen, 77710

Map view

City landmarks

Landmark

Quinta Avenida

1.2 mi

Mall

Quinta Alegria Shopping Mall

5100 ft

Beach

Mamita's Beach Club

2500 ft

Beach

Kool Beach Club

3100 ft

Landmark

Los Fundadores Park

1.4 mi

Gallery

Tierra Huichol

2200 ft

Gallery

Galeria Luis Sottil

2900 ft

Gallery

La Galeria de Playa Art Gallery

3100 ft

Landmark

Caminarte

3100 ft

Gallery

Riviera Art Gallery

3800 ft

Beach

Playacar

5000 ft

Landmark

Ambarte

4100 ft

Museum

3D Museum of Wonders

1.3 mi

Landmark

Arte en Playa

4300 ft

Landmark

Xavage Park by Xcaret

2500 ft

Landmark

The Union

2300 ft

Museum

Museo Frida Kahlo Playa Del Carmen

1.2 mi

Store

ME Dive Center

2800 ft

Beach

Playa Mamitas

3000 ft

Landmark

Playa Publica 88

1.3 mi

Night club

Coco Bongo

1.2 mi

Landmark

Galeria Lamanai

5200 ft

Aquarium

Aquarium Beach

1.1 mi

Shopping Area

Plaza Las Americas

4100 ft

Beach

Point Esmeralda

1.6 mi

Church

Nuestra Senora del Carmen Catholic Church

2.0 mi

Nearby

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

1800 ft

Albatros

Martina Beach Club

700 ft

Beach

Shangri-la's Beach

1800 ft

Shangri-la Caribe Beach Village Resort

1700 ft

Restaurants

Salento

900 ft

Avenida 46 Norte

Ojo De Agua Pdc

1200 ft

Av. CTM 20

It Ganesha

1500 ft

Calle 44 Corner with 1ra Avenida Norte

Balche Playa

1900 ft

Quinta Av

El Zorro Plateado

1700 ft

Avenida 1

Milos Restaurant

1600 ft

Calle 38 Norte Mz 8 Lt 2

Luma taverna del mar

1700 ft

Calle 38 Entre Albatros y Flamingo Condominio Pueblito Escondido

Colectivo Mexicano Cervecero

2100 ft

5th Ave Between Calle 40 and 42

Trujillos Cantina de Selva

2000 ft

Av 38 Mz 200 Lt 03 Colonia Gonzalo Guerrero entre Calle 1ra Note y Calle Flamingos

El pirata

2200 ft

Calle 40 Mza 143 LT 7 Col.Zazil-Ha Entre 5 Av Y 10 Av

Explore Playa del Carmen

Explore Nearby Attractions

Mamita's Beach Club

12 minutes' walk

Popular beach club known for its vibrant atmosphere, lounge chairs, and water sports. Ideal for relaxation or socializing.

Quinta Alegria Shopping Mall

19 minutes' walk

A lively shopping destination with a variety of local and international brands, cafes, and unique boutiques.

Los Fundadores Park

25 minutes' walk

A family-friendly park featuring playgrounds, walking paths, and cultural events, plus stunning sunset views over the sea.

3D Museum of Wonders

25 minutes' walk

An interactive museum featuring 3D art installations, perfect for family fun and capturing memorable photos.

Beach Yoga Classes

5 minutes' drive

Relaxing yoga sessions on the beach, suitable for all levels. Book in advance for sunset classes.

Water Sports at Mamita's Beach

12 minutes' walk

Thrilling options like jet skiing and paddle boarding. Rentals available on-site for all ages.

Cultural Market Visits

5 minutes' drive

Explore local crafts and foods at nearby markets. Ideal for cultural immersion and unique souvenirs.

Ojo De Agua Pdc

5 minutes' walk

Health-focused cafe offering fresh juices, seafood, and a cozy atmosphere. Ideal for breakfast or light lunch.

El Zorro Plateado

6 minutes' walk

Casual Mexican dining with a vibrant atmosphere. Known for tacos and fresh seafood, great for families.

La 5ta Hacienda

7 minutes' walk

Charming restaurant serving traditional Mexican cuisine with lovely outdoor seating. Reservations recommended.

Coco Bongo

10 minutes' drive

Famous nightlife venue featuring spectacular shows with live performances and DJs. Perfect for a fun night out.

Jazz on 5th Avenue

19 minutes' walk

Local jazz venue hosting live music every weekend. A cozy spot for couples or solo travelers to unwind.

Kool Beach Club

17 minutes' walk

Exciting beach club with live DJs, cabanas, and beach access. Family-friendly by day, vibrant nightlife.

Tips on navigating the city

City Centre
Playa del Carmen 21 min · 1.1 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 6 min · 2.1 mi
Cozumel (CZM) 55 min · 22.7 mi

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Check Rates

Property information and rules

Check-in

from 15:00-23:30

Check-out

until 12 pm

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2009

Number of rooms:

182

Former name

Grand Coco Bay Mexico

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

The Reef Coco Beach Resort & Spa offers a prime location right on the nicest beach, just a short walk to 5th Avenue's shops and bars, which many guests appreciate for its convenience. The resort boasts multiple pools and maintains a clean environment. Many reviewers found the rooms to be nice and spacious, some featuring amazing ocean views. While some found the buffet selection lacking taste, the plentiful breakfast and snack bar are commonly mentioned as highlights.

Review score

Based on 2 verified reviews

9.0 /10

Perfect

100%

Recommend

Location

8.6/10

Staff

8.2/10

Value for money

7.3/10

Free Wi-Fi

7.6/10

Pros

Great location

Comfortable beds

Daily room cleaning

Cons

Stolen belongings

based on 6906 reviews

4/5

elijah from united states

Family with children

premium room partial ocean view

7 nights in November 2025

Reviewed: November 21, 2025

9.0/10

a week of simple pleasures

ample space attentive staff

i found the grounds well kept and neat. i enjoyed walking the area near the pool it had ample space. the staff was attentive to keeping the premises tidy this was noticeable. the beach was also cleaned each morning of sargassum.

the coffee was not the best i have tasted it needed improvement. i would have liked better coffee options in the mornings. this small change would have made a big difference for me.

Service

9/10

the employees worked very hard to ensure perfection. i found the staff kind they were happy to help. this created a lovely experience all around. i valued their dedication.

Location

10/10

the hotel sits directly on the beach this allowed easy access. the location is near the main shopping area. this made exploring local shops convenient. the beach location offers many opportunities for relaxation.

Dining

8/10

the snack bar provided convenient options. the buffet had a variety of selections this allowed us to try different foods. i liked the option of having quick bites throughout the day. the variety suited different tastes.

Rooms

9/10

the room featured a balcony with a pleasant view. it came with an iron for our clothes and a hairdryer. the sheets and towels were replaced regularly. the air conditioning worked well.

0 Helpful

daniel from united kingdom

Family with children

superior room garden view

5 nights in November 2025

Reviewed: November 17, 2025

9.0/10

great family vacation

beach access convenient wet bar smooth check-in clean environment

The resort provided several pools directly on the beach. The family enjoyed access to many drinks and a convenient wet bar. fast check-in and check-out made our arrival and departure smooth. This saved us valuable vacation time. i was happy with the daily restocking of the mini-bar, a simple but effective touch. the resort also maintained a clean environment throughout our stay.

Rooms

8/10

The room featured effective air conditioning. It also included a ceiling fan for quieter nights. daily cleaning service maintained a tidy space. The room always felt fresh when we returned. amenities like a hairdryer and toilet brush were available. This added convenience to our daily routines.

Service

9/10

Staff members greeted us with warm smiles and provided very good service from arrival to departure. the bartenders prepared drinks quickly and were friendly. the presenter oscar was very friendly and i had great conversations with him. He explained membership options clearly.

Location

10/10

The hotel's location offered direct access to the beach. It was convenient for beach activities. being close to 5th street provided easy access to shopping. The hotel was also close to tourist spots. the area felt secure and was easy to navigate. The area was very charming.

Facilities

9/10

The resort included a spa where ileana offered fabulous massages, i had two massages with her. i used the water-filling system. This encouraged us to stay hydrated. the vip bar (bar & mar) provided a relaxing space with premium cocktails. This area allowed us to relax.

0 Helpful

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